Privacy Policy

Sarah-Jane Thomas, LLC d/b/a EduMatch (“EduMatch,” “we,” “us,” or “our”) provides professional learning, publishing, event production, and related services to educators, districts, and organizations. This Privacy Policy explains how we collect, use, disclose, retain, and protect information through our website at edumatch.org (the “Website”) and related online services. The data controller for personal information collected through this Website is Sarah-Jane Thomas, LLC, P.O. Box 150324, Alexandria, Virginia 22315. For privacy questions or requests, contact us at info@edumatch.org.

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1. Scope & acceptance

By accessing or using any areas of our Website or otherwise interacting with EduMatch, you consent to the collection, use and disclosure of your information as described in this Privacy Policy and our Terms and Conditions.

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2. Information we collect

You may browse the Website without providing personally identifiable information. When you interact with us (for example, register for events, sign up for communications, purchase services, or contact us), we may collect:

Personal information (PII)
Full name, title/organization, mailing address, email address, phone number, billing and invoicing information, communications you share (including survey or form responses), and any other information you voluntarily provide.

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Technical & usage information
IP address, device and browser type, operating system, referral and exit pages, page views, cookies and similar technologies, and aggregated or de-identified usage data.

 

Sensitive information
We do not generally collect sensitive personal data (e.g., health information, racial or ethnic origin). If you voluntarily submit such information, we will protect it consistent with this Policy and applicable law.

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Information from third parties
We may receive data about you from partners or public sources (for example event platforms, social networks, or organizations that refer you to EduMatch).

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3. How we use information

We use personal information for purposes including, but not limited to:

• Delivering services, processing registrations and invoices, and fulfilling contractual obligations.

• Communicating with you about transactions, registrations, confirmations, and support.

• Sending marketing and promotional communications about EduMatch events, publications and resources (with opt-out options).

• Personalizing content and improving the Website and our services.

• Conducting analytics to measure usage and improve functionality and user experience.

• Detecting, preventing and responding to fraud, security incidents, or other illegal activity.

• Complying with legal obligations and enforcing our Terms and Conditions.

We will only use your personal information for the purposes described in this Policy or for other purposes disclosed at the time of collection.

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4. Sharing and disclosures

We may disclose personal information to:

• Service providers and vendors who perform functions on our behalf (e.g., hosting, email delivery, event management, payments, accounting, analytics, and video hosting).

• Business partners where you sign up for partner-delivered services or otherwise consent to sharing.

• Legal and safety disclosures when required by law or necessary to protect the rights, property, or safety of EduMatch, our users, or the public.

• Business transactions such as a merger, sale, or reorganization, in which case personal information may be transferred subject to contractual protections.

• Aggregated or de-identified data that cannot reasonably be used to identify you.

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA). Where we share data with vendors and partners, we require them to use personal information only for the purposes we specify and to maintain appropriate security safeguards.

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5. Third-party services and links

The Website uses and links to third-party services that operate under their own privacy practices. These services include, but are not limited to:

Google & YouTube, PayPal, IngramSpark, Amazon KDP, Zoom, Vimeo, Stripe, QuickBooks, and Relay Financial.

Embedded content and third-party tools (for example YouTube videos or Zoom links) are governed by the third party’s privacy policy. We encourage you to review the privacy notices of any third-party services you use.

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6. Payments & financial information

EduMatch does not accept payments directly on the Website. When payments are processed (for example via invoices or partner checkouts), third-party payment processors such as Stripe, PayPal, QuickBooks, and Relay Financial handle payment card data in accordance with applicable security standards (e.g., PCI-DSS). EduMatch does not store full payment card numbers on our servers. If you have questions about a payment, please contact info@edumatch.org.

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7. Cookies, tracking & Do Not Track

We and our service providers use cookies, web beacons, local storage and similar technologies to collect information about your visit, remember preferences, and provide a better experience. You may manage or disable cookies through your browser settings; however, disabling cookies may limit certain Website features.

We do not currently respond to browser “Do Not Track” signals because there is not yet a universally accepted standard for responding to them. You can limit tracking through browser privacy settings and vendor opt-outs.

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8. Email and SMS communications

Email: We may send marketing, transactional, and service communications. Marketing emails include an unsubscribe link so you can opt out at any time.

SMS/Text: If you opt in, we may send SMS messages with marketing or transactional information. Message frequency varies and standard message and data rates may apply. To opt out of SMS, text “STOP” to the number that sent the messages. For help, text “HELP” or contact info@edumatch.org.

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9. Children & school/district data

The Website is intended for a general audience and is not designed for children under 18. If you are under 18, you may use the Website only with parental or guardian involvement.

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EduMatch does not collect, store, or process personally identifiable student education records on behalf of schools or districts.

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10. Data retention

EduMatch retains personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods include:

• Account/profile data: retained while your account is active and for up to 3 years after account closure for business and legal purposes.

• Transaction and invoice records: retained for 7 years for accounting and tax compliance.

• Marketing lists: retained until you opt out or unsubscribe.

• Analytics & logs: raw logs retained for 24 months; aggregated or de-identified analytics may be retained indefinitely.

If you request deletion of your personal information, we will comply to the extent permitted by applicable law and subject to our need to retain certain information for legal or legitimate business purposes.

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11. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. These include encrypted connections (HTTPS), access controls, and vendor security assessments. While we strive to protect your data, no security measure is perfect. If a security incident affects your personal information, we will provide notifications as required by law.

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12. International transfers

Our systems are operated in the United States and personal data may be stored or processed in the U.S. If you are located outside the U.S., by using this Website you consent to transfer of your personal data to the U.S., where protections may differ. For EU data subjects, EduMatch can implement appropriate safeguards for international transfers (for example, Standard Contractual Clauses) upon request.

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13. Your privacy rights

Access & correction: You may request access to, correction of, or deletion of your personal information. We may need to verify your identity before fulfilling certain requests.

Objection & restriction: You may object to or request restriction of certain types of processing.

Portability: Where applicable, you may request a copy of your personal information in a portable format.

To exercise any rights, contact info@edumatch.org. We will respond in accordance with applicable law.

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California residents (CCPA/CPRA)

If you are a California resident, you have rights including the right to know categories of personal information collected and the purposes for which it is used, the right to access and delete certain personal information, and the right to opt out of the sale of personal information. EduMatch does not sell personal information as defined under California law. To submit a California privacy request, email info@edumatch.org or mail P.O. Box 150324, Alexandria, VA 22315. Please include “California Privacy Request” in the subject line.

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European Union / GDPR

If you are an EU resident, you have rights including access, correction, erasure, restriction, portability, objection, and withdrawal of consent. EduMatch relies on lawful bases such as contract performance, legal obligation, legitimate interests, and consent (where required). To exercise GDPR rights or to request information about transfer safeguards, email info@edumatch.org and include “GDPR Request” in the subject line.

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14. How to contact us

For privacy inquiries, access/correction/deletion requests, or other questions, contact:

Email: info@edumatch.org
Mail: Sarah-Jane Thomas, LLC d/b/a EduMatch
P.O. Box 150324, Alexandria, VA 22315

Please include a clear description of your request and any relevant details to help us verify your identity and respond.

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15. Changes to this policy

We may update this Privacy Policy from time to time. If changes materially affect your rights, we will provide notice (for example by posting a prominent notice on the Website or notifying registered users by email). The Effective Date at the top reflects the last revision.

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16. Governing law

This Privacy Policy and any dispute related to it will be governed by the laws of the Commonwealth of Virginia, without regard to conflicts of law principles.

 

Acknowledgement
By using the Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and disclosure of your information as described.